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FAQs
Frequently asked questions
General
Payments and Insurance
EMDR Intensives
Neurodivergence
We are only able to see clients who are located in a state that your therapist is licensed in. We are not able to see clients who are located at time of service in another state, even if it is just for travel. Steven Miller's is licensed in:Oregon, Florida, and the United Kingdom (UK)Jade Miller's is licensed in:Oregon, Colorado, South Carolina, Florida, Delaware, and the United Kingdom (UK)Pending: California, New York, and WashingtonPlease note that although we are both licensed in the UK, we are not currently seeing clients out of the US at this time. We plan on expanding our practice to clients in the UK in the near future.
Starting therapy can feel exciting, nerve-wracking, or somewhere in between. Your first session is a chance for us to get to know one another and explore what has brought you to therapy. We'll discuss your current challenges, your hopes for therapy, and any background information that feels important to share. There's no expectation that you tell your whole story right away. Our focus is on creating a space where you feel comfortable, understood, and supported as we begin working together.
That’s completely okay and actually very common in therapy.
Often, we’ll start with what feels most present for you in the moment—how your week has been, what’s been feeling heavy or confusing, or even how it feels to be sitting in the room. If things feel blank or hard to access, we can slow down together and gently explore what’s underneath that, without pressure.
Part of therapy is learning how to find words for experiences that may not have had language yet. We’ll figure it out together at a pace that feels comfortable for you.We can also help you learn to notice your internal world and to find meaningful things to discuss in therapy. We recommend noting or writing down a few moments that felt big throughout the week.
A good therapy fit often comes down to feeling safe, understood, and respected. We offer free consults to see if it's a good fit. You don’t need to be certain right away—we can use the first few sessions to see how it feels to work together. If it doesn’t feel like the right fit, we will support you in finding someone who is.Schedule a free consult today.
Yes.
What you share in therapy is kept private. We take confidentiality very seriously so you can feel safe speaking openly. There are a few legal and ethical exceptions, such as concerns about immediate safety, suspected abuse of a child or vulnerable person, or a court order requiring records. If any of these situations ever came up, we would talk with you about it as directly as possible. At the start of therapy, we’ll go over confidentiality in detail so you know exactly how your information is protected.
No. We value your privacy and are concerned about the environmental impact of widespread AI use. Many providers use AI to record and listen to your therapy sessions or medical appointments and to summarize it into your note for your medical record. Some providers bury this fact in forms and do not inform the client in person or provide them a chance to choose. We don't think this is okay!Current estimates state that around 1 out of 3 therapists or providers use AI for their documentation! We recommend directly talking to your providers about this if it is something you are concerned about, as your medical providers may be using it without going over it with you.We believe that therapy is a time for your to explore your inner world and that therapy is something that should be built on trust, not outsourced to AI. We do not use AI to listen to your private sessions and write your note.
We work with ages 14 to 100+ and have years of experience working with adolescents and adults.
At our practice, there are a limited number of afternoon and evening session times, however, these time blocks are typically full. Most openings will be during the school day, although for early risers there is also an option to meet before the school day starts.Many students actually do much better in therapy being seen during the day, as they are generally more focused and alert earlier than they are after spending the entire day at school. This is especially true for youth who are neurodivergent.Many schools offer private rooms on site for telehealth appointments, which could be a resource.
Yes.
Everyone is welcome here. Although we have particular expertise working with neurodivergent and LGBTQIA+ individuals, we enjoy supporting people from all backgrounds as they navigate life's challenges, deepen self-understanding, and move toward the lives they want to build.
Wonderful! You can request a free consult by clicking the schedule button. You may also skip the free consult and go straight to scheduling the assessment.
Schedule with a therapist today
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